Terms & Conditions
EM RECORDS WEB STORE
|Contact person||Rika Emura|
|Shipping & Handling||
Customers should pay shipping & packing cost.
We ship by Postal Airmail with Registered service or EMS. We'll email you the tracking number when your order was shipped. No 'Standard AIR' option accept.
Airmail normally will take 7 to 14 days, EMS will take 3 to 7 days to deliver.
We'll ship your order basically within 72 hours when we confirmed your payment, then email you when its on the way.
|Terms of payment||Please pay by Paypal at once when you placed your order. We'll cancel your order unless we confirmed your payment within 48 hours after you ordered.|
|How to Order||We accept your order through EM Records Webstore only.|
|Shipping timeframe||We'll ship your order basically within 72 hours when we confirmed your payment, then email you when its on the way.|
Basically we can't accept any return goods except we shipped wrong items and error goods. Error goods should be reported within a week after receiving the item and we'll discuss about it. We can't accept any claims after one week.
Thank you for your understanding.